It all begins with an idea.
The Psych Assistant is run by Serena: Marketing Manager, NLP Practitioner and Psychology student.
After a 12 year career in marketing and communications, I’ve decided to retrain as a psychologist. The Psych Assistant was born through the amalgamation of my passion, skills and experience.
Our growing team come from a variety of backgrounds all with a shared goal to work in the Mental Health space. Our VA’s are trained on processes, reporting guidelines and confidentiality requirements set out by Medicare and The Australian Psychology Society.
We’re always on the lookout for organised and intrinsically motivated VA’s to join our team.
What we offer:
Flexible working arrangements
Supportive & Inclusive Team
Training & ongoing learning opportunities
Autonomy - no micromanaging allowed!
Regular feedback and recognition
Space for creative projects and innovation
About you:
‘Organised’ is your middle name
Intrinsically motivated
Customer focused
Multi-tasking whiz
Serious about helping others
Warm, friendly and approachable
Our Team of VA’s
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I have completed a Bachelor's Degree in Psychology. I love travelling and discovering cultures of each place.
I've been working as an Administrative Assistant for over four years. Outside of work, I do Graphic Designing as my hobby, and read a lot of books about self-care.
With my belief that our mental health is one of the most important things to our well being, I am driven with passion to provide support and assistance along with The Psych Assistant team to each and every client.
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I am a dedicated and compassionate person, especially towards the field of psychology. Currently, I am studying Psychology and Criminology at the University of Melbourne, graduating in 2024. I have a genuine passion for understanding the human mind and behaviour and I bring this passion to the table as I am working within the field, as an administrator. I enjoy deepening my knowledge and enhancing my abilities to create a positive impact on the lives of others.
Beyond my work and study life, I love to travel. I have been so fortunate to have been able to visit overseas many times and discover other cultures and traditions around the world. This really brings out my love for others and my willingness to learn and adapt to new situations which I am able to bring back to my work life.
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I have completed a Bachelor's Degree in Office Administration. I'm a cat mom who enjoys spending time in cafes and travelling.
I've been in the BPO industry for almost 4 years and handled Healthcare Accounts and administration work during that time.
I'm committed to providing quality administrative service for our clients with the success of a mental health service, along with The Psych Assistant Team, we value our work as how we value our mental Health.
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I'm a Registered Pharmacist with over 5 years of experience as a Virtual Administrative Assistant, specializing in both medical and general support, I'm skilled in managing various administrative tasks and providing seamless support to clients.
I'm passionate about mental health and wellness. I'm committed to delivering quality work while maintaining a supportive and healthy environment.
Outside of work, I enjoy family time, video games, and exploring ways to improve my well-being. I am committed to self-growth and maintaining balance in both my professional and personal life.
What People Are Saying
“Serena at The Psych Assistant has been a huge help to the set up and continued improvement of my data collection and record keeping processes in Halaxy. She has streamlined processes with templates and reduced my daily workload substantially. She also consulted with me along the way ensuring I was informed, confident and happy with the outcomes. She has also been available and responsive to my ongoing support needs when they arise. I could not have got my private practice up and running so quick and efficiently without her support and I am so very grateful for her thoughtful, thorough and professional guidance.”